Return & Refund Policy

We want customers to be satisfied with their purchases from Solle Vitamins. If you need to return an eligible item, please review the information below.

Return Eligibility

Return requests should be submitted within 30 days of delivery. Products must be unopened, unused, and in their original condition and packaging unless the item arrived damaged, defective, or incorrect.

For health and safety reasons, opened or used food, beverage, supplement, or personal care products generally cannot be returned unless they were received damaged, defective, or incorrect.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or contains an incorrect item, please contact us as soon as possible. We may request photographs or other information so we can resolve the issue.

Return Shipping

Customers are generally responsible for return shipping costs for discretionary returns. If the return is due to an error by Solle Vitamins or an item arrived damaged or defective, we will work with you on the appropriate return or replacement arrangements.

Refunds

Approved refunds are issued to the original payment method when possible after the returned merchandise has been received and inspected. Please allow additional time for your bank or payment provider to post the refund to your account.

Original shipping charges, if any, are generally non-refundable unless the return resulted from an error by Solle Vitamins.

Start a Return

To request a return, please use our Return Request form or contact us at info@sollevitamins.com.

Questions

If you have questions about a return or refund, please contact us through our Contact Us page or at info@sollevitamins.com.

Last updated: August 25, 2026